Abbott patient story
Patient storyOne patient, two minutes, filmed under the client’s own authorization forms. This is the format in its purest form.
Patient testimonial videos
Real patients telling their own story, filmed under your consent and authorization forms and your approval chain. It is the single most persuasive thing a service line page can carry.
We sign your BAA, film under your consent forms and clear protected health information from frame. Or build your own estimate in two minutes.
Patient work we have shipped
Films made inside live care environments, under the client’s consent process, with protected health information cleared from frame.
Kaiser brand film
Health system brandPatient voices carrying a system-level brand film, filmed inside live facilities with staff and patients.
Robotics fundraiser film
Capital appealA patient outcome used to fund the technology that produced it. Stories do fundraising as well as marketing.
Desert Oasis documentary
Long formWhen one story deserves twenty minutes rather than two. Documentary treatment for a patient population.
Kaiser dermatology film
Service lineFilmed in the same visit as physician profiles, which is how a clinic day covers more than one asset.
Kaiser facility tour
FacilityThe walkthrough that runs beside a patient story on a service line page, filmed on the same day.
How a patient story runs
Six steps from scope to delivery, and about four weeks from filming to the final cut.
Scope and approvalsWe agree the service line, the outcome the story has to carry and everyone who signs off, including marketing and compliance.-
Consent before camerasWe sign your BAA where one is required and film only under your own patient consent and authorization forms. The patient can withdraw at any point.
-
Location and schedule planningWe film at home, in clinic or on campus, and we plan around treatment schedules rather than around the camera.
-
FilmingA two-person crew and a short day. We interview rather than script, and we clear protected health information from frame as we go.
-
Edit and reviewFirst cut, two rounds of notes, captions, and the cutdowns your service line pages and campaigns need.
-
Deliver and protect the footageMasters, web files and social cutdowns, with footage access limited to the people you name.
Which patient film do you need?
Four formats, and the difference is mostly how much of the patient’s life the film covers.
This page
Single patient story
One patient, one outcome, one film
- Length
- 1 to 3 min
- Runs on
- Service line pages, campaigns, social
- Cost
- $3,500–$15,000
Batch of patient stories
Several patients filmed across one or two days
- Length
- 1 to 3 min each
- Runs on
- A whole service line at once
- Cost
- $12,000–$35,000
Patient documentary
When one story deserves twenty minutes
- Length
- 10 to 30 min
- Runs on
- Donor rooms, grand rounds, press
- Cost
- $15,000–$40,000
Patient story for a campaign
Cut for paid placement, not for a website
- Length
- 15 to 60 sec
- Runs on
- Paid social, connected TV, search
- Cost
- $6,000–$25,000
Most service lines start with one story and add a second later. If you already know you need three or more, film them across the same days. Doctor profiles and facility tours shoot on the same visit, and the full format list is on the healthcare video page.
What patient testimonial video production means here
Patient testimonial video production is the filming of real patients telling their own treatment story, for health systems, hospitals, clinics, physician groups and medical device companies. It covers single patient stories, batched service line stories, patient documentaries and campaign cuts, and it is done under the provider’s own consent and authorization process. 7 Hills Productions has produced this work for Kaiser Permanente, Abbott and Desert Oasis Healthcare, from a base in Irvine, California.
The paperwork is the job. The camera work is straightforward; filming a patient lawfully, kindly and in a way your compliance team will approve is what takes experience.
1Who is it for?
Health systems and hospitals, service lines and specialty clinics, physician groups, medical device and biotech companies, and healthcare foundations running capital appeals.
2What does it cost?
A single patient story runs $3,500 to $15,000. Filming several patients across the same days brings the cost per story down sharply.
3How long does it take?
About four weeks from filming to the final cut, plus whatever your compliance review adds.
Every patient film we make
Six formats, and most service lines buy two of them.
What patient testimonial videos cost
Real ranges rather than a call for a quote. Every number assumes one crew and one finished film per patient.
| Package | Typical range | What it covers |
|---|---|---|
| Single patient story | $3,500–$15,000 | One patient filmed locally, under your consent forms |
| Batch, three to five patients | $12,000–$35,000 | Several patients across one or two days, each cut separately |
| Patient documentary | $15,000–$40,000 | Longer filming, longer edit, a room version and a short cut |
| Caregiver or family story | $3,500–$12,500 | Filmed alongside the patient, same day |
| Campaign cut for paid | $6,000–$25,000 | Concept and a version per channel |
| Travel outside Southern California | At cost | No travel premium within Southern California |
| Extra cutdown | $750 | Any additional cut from footage already shot |
Building your own scope? Pre-production runs $1,000 to $1,500, a shoot day $6,000 to $8,000, and editing $2,000 to $4,000 per finished film. Cutdowns are $750 each. These match our pricing page and budget estimator.
Why health systems trust us with patients
We sign your BAA
Where a Business Associate Agreement is required, we sign yours. We have already done it with a health system.
Your consent forms, not ours
We film only under your own patient consent and authorization process, and we will work to whatever approval chain your compliance team sets.
The patient can stop at any point
Withdrawal is explained before we film and honoured without argument. That is the condition of doing this work well.
PHI cleared at the camera
Charts, screens, wristbands and whiteboards are handled on the day rather than blurred in post.
A small crew and a short day
Two people and a few hours. Patients are not performers and the day is built around that.
We interview, we do not script
Nobody is handed lines about their own illness. The story comes out of a conversation.
Services healthcare teams buy most
The service pages behind this work, and where patient stories sit in the healthcare cluster.
Healthcare video production
The full service page: formats, process and pricing.
Doctor profile videos
The clinician film that runs beside the patient story.
Facility tours
A walkthrough filmed on the same visit.
Testimonial videos
The wider service page for customer and patient stories.
Healthcare industry page
Health systems, clinics and device brands.
Healthcare video cost guide
Every healthcare format, with real ranges.
Where we film
Irvine Los Angeles San Diego San Jose San Francisco New York and nationwide for multi-site systems. Back to all industries.
What clients say about working with us
Kaiser Permanente, Abbott, Optum, Fisher and Paykel Healthcare and Desert Oasis Healthcare have hired us for patient, physician and facility films.
They impressed us with prompt responses, ensuring we met all filming objectives without missing a beat. The quality fully met my expectations.
7 Hills Productions went above and beyond in terms of quality, professionalism, responsiveness, and timeliness. They captured our vision perfectly.
They did an amazing job providing a great product. Very easy to work with, we decided to keep working with them for a year-long campaign.
Patient testimonial video FAQs
How do you handle patient privacy?
We sign your BAA where one is required, film only under your own patient consent and authorization forms, and clear protected health information from frame on the day rather than blurring it afterwards. Footage access is limited to the people you name.
Can a patient change their mind?
Yes, at any point, and it is explained to them before we film. We do not use footage a patient has withdrawn.
Who finds the patients?
You do, usually through the care team. We help write the ask and brief the coordinator, but the relationship and the invitation come from the provider.
How much does a patient story cost?
$3,500 to $15,000 for a single story. Filming three to five patients across the same days runs $12,000 to $35,000 and costs far less per story.
How long does it take?
About four weeks from filming to the final cut, plus whatever your compliance review adds on top.
Where do you film?
At home, in clinic or on campus, whichever suits the patient. We plan around treatment schedules rather than around the camera.
How long is the patient on camera?
Usually an hour or less. A two-person crew, a short setup and a conversation rather than a script.
Can you film several patients in one visit?
Yes, and it is the right way to buy this. A service line gets three to five stories from one or two days.
Who owns the footage?
You do. You get the finished films and the masters, and access to the raw footage is limited to the people you name.
Start a patient story project
Tell us the service line, how many patients and roughly when you need it. You get a written scope and a number back, usually the same day.
4.9 on Google5.0 on ClutchShot and edited in houseRaw footage included
Case studies
Start your patient storyReply within one business dayGet a quote
Press Escape to close, or watch it on Vimeo.
